Name: The Gravel Dude
Address: Sylva, NC, US
Telephone: (828) 579-2534

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and The Gravel Dude ("Company," "we," "our," or "us") regarding your use of our website TheGravelDude.com and our gravel delivery, driveway gravel, drainage rock, road base, and decorative stone services in Western North Carolina.

By requesting our services, using our website, or engaging with our company, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Services Offered

Gravel & Stone Services

• Premium gravel delivery
• Driveway gravel and road base
• Drainage rock and stone
• Decorative stone varieties
• Bulk material delivery
• Same-day delivery available

Service Areas

We proudly serve all of Western North Carolina including: Sylva, Cullowhee, Waynesville, Maggie Valley, Franklin, Otto, Whittier, Cherokee, Bryson City, and surrounding mountain communities.

Quotes and Pricing

Quote Process

All gravel delivery quotes are provided free of charge with no obligation
Quotes are valid for 30 days from the date of issue
Final pricing may vary based on delivery conditions and material availability
Fuel surcharges may apply for distant locations

Payment Terms

• Payment is due upon completion of gravel delivery unless otherwise agreed
• We accept cash, check, and major credit cards
• Payment plans may be available for large commercial projects
• Large orders may require partial payment upfront

Service Performance and Delivery

Scheduling and Timing

We strive to provide accurate delivery times and will communicate any delays promptly. Service times may be affected by:

Weather conditions and seasonal factors
Delivery site accessibility and terrain challenges
Material availability and quarry operations
Equipment availability and maintenance
Traffic conditions and road restrictions

Delivery Site Requirements

Customer is responsible for:

Ensuring safe and adequate access to the delivery location
Providing accurate directions and site information
Marking underground utilities and septic systems
Clearing the delivery area of obstacles and vehicles
Ensuring adequate space for truck maneuvering
Protecting landscaping and existing improvements

Material Quality and Standards

Quality Commitment

We are committed to providing high-quality gravel and stone materials that meet industry standards:

Materials sourced from reputable local quarries
Consistent sizing and gradation
Clean materials free from excessive dirt and debris
Proper moisture content for compaction
Quality tested for structural applications

Material Variations

Natural materials may contain variations in color, texture, and composition. This is normal and expected with quarried materials. We guarantee our gravel meets structural and functional requirements but cannot control natural color variations or weathering characteristics.

Liability and Insurance

Our Coverage

• General liability insurance
• Commercial vehicle insurance
• Equipment and cargo coverage
• Workers' compensation insurance

Your Responsibility

• Maintain property insurance
• Report site hazards promptly
• Follow safety instructions
• Mark underground utilities

Limitation of Liability

Our total liability for any claim arising from our gravel delivery services shall not exceed the amount paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or punitive damages. Customer assumes responsibility for underground utilities, property damage from heavy equipment, and site conditions not disclosed prior to delivery.

Warranties and Guarantees

Our Service Commitment

Quality Guarantee

• High-quality quarried materials
• Professional delivery service
• Clean, properly sized gravel
• Accurate quantity delivery

Service Standards

• Experienced, professional drivers
• Proper equipment and techniques
• Respect for your property
• Clear communication throughout

Warranty Period: We guarantee accurate quantity delivery and material quality. Natural settling and compaction are expected. Customer modifications or weather effects are not covered under warranty.

Cancellations and Changes

Cancellation Policy

24+ hours notice: No cancellation fee
12-24 hours notice: 25% delivery fee
Less than 12 hours: 50% delivery fee

Order Changes

Changes to material type, quantities, or delivery location must be agreed upon in writing and may result in:

• Revised pricing and timelines
• Additional delivery charges
• Modified service agreements
• Potential delays in completion

Environmental Responsibility

Sustainable Practices

The Gravel Dude is committed to environmental stewardship through:

• Sourcing from responsible quarries
• Efficient delivery route planning
• Minimizing environmental impact
• Supporting local suppliers

• Proper material handling practices
• Dust control measures
• Site protection protocols
• Waste reduction initiatives

Dispute Resolution

Resolution Process

Direct Communication

Written Notice

Submit concerns in writing within 30 days of service completion

Mediation

If needed, disputes will be resolved through mediation in North Carolina

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of North Carolina, and you hereby consent to the personal jurisdiction and venue therein.

Questions About These Terms

Contact The Gravel Dude

If you have questions about these Terms of Service or need clarification about our policies, please contact us:

(828) 579-2534

frizent@yahoo.com

TheGravelDude.com

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Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed of any updates.